Acceptable Use Policy
Effective Date 7/1/2013

You shall not use the Services for any illegal, fraudulent, improper, or abusive purpose or in any way that interferes with WiValley’s ability to provide high quality Services to other customers, prevents or restricts other customers from using the Services, or damages any WiValley’s or other customers’ property. If WiValley finds that You are using the Services for anything other than the permitted uses in this Agreement or for any of the prohibited uses in this Agreement, WiValley may at its sole discretion terminate Your Service and charge You any applicable fees for the Services used plus damages caused by Your improper use. Prohibited uses include, but are not limited to:
  • Behavior that is illegal, obscene, threatening, harassing, defamatory, libelous, deceptive, fraudulent, malicious, infringing, tortious, or invasive of another’s privacy.
  • Sending unsolicited messages or advertisements, including email, voicemail, SMS, or faxes (commercial or otherwise) (“spamming”), or otherwise sending bulk and/or junk email, voice mail, SMS, or faxes.
  • Harvesting or otherwise collecting information about others, including email addresses, without their consent.
  • Negligently, recklessly, knowingly, or intentionally transmitting any material that contains viruses, time bombs, trojan horses, worms, malware, spyware, or any other programs that may be harmful or dangerous.
  • Creating a false Caller ID identity (“ID spoofing”) or forged email/SMS address or header, or otherwise attempting to mislead others as to the identity of the sender or the origin of any communication made using the Services.
  • Transmitting any material that may infringe, misappropriate, or otherwise violate the foreign or domestic intellectual property rights or other rights of third parties.
  • Violating any U.S. or foreign law regarding the transmission of technical data or software exported through the Services.
  • Utilizing the Services in excess of what, in WiValley’s sole discretion, would be expected of normal residential or business use, including without limitation use in excess of what would be expected of a residential or business user.
  • Using the Services in any way that interferes with other customers’ and third parties’ use and enjoyment of the Services or use the Services in any manner which disrupts, prevents or restricts any other customer from using the Services.
  • Using or employing methods and/or devices that are designed or likely to take advantage of, bypass, exploit, or otherwise avoid this Use Policy.

You further understand and agree that:

  • You shall be solely liable for any transmissions sent through the Services under Your Account, including the content of any transmission sent through the Services under Your Account.
  • You will abide by all applicable WiValley policies, procedures, and agreements related to the Services.
  • You shall not attempt to gain unauthorized access to the Services, other accounts, computer systems or networks connected to the Services, through password mining or any other means.
  • Your use of the Services is subject to all applicable local, state, national, and international laws and regulations (including without limitation those governing account collection, export control, consumer protection, unfair competition, anti-discrimination, securities laws, and false advertising).

In addition, some of WiValley’s digital phone plans and other Services are offered on an “unlimited” basis. All unlimited plans:

  • May only be used for normal business use.
  • Are provided only for dialog between two individuals at one time per line.
  • Exclude international calling, which is available for an additional fee.
  • Are issued on a “one (1) user per line basis”, meaning that only one registered user may be assigned to use the Services for any one line.
  • Spamming or blasting (e.g., sending one hundred (100) or more bulk and/or junk voicemail or faxes simultaneously).

In addition, unusually high usage of the Services or technologies such as peer to peer networking may impair WiValley’s ability to provide high quality Services to others and/or indicate unauthorized use of the Services, in which case WiValley may filter to restrict damaging content, suspend or terminate Your Account or, upon prior notice, convert Your Account to a metered plan that charges significantly higher rates based on usage or content.

WiValley reserves the right to add to, modify or amend this Use Policy at any time for any reason at its sole discretion.

All correspondence in writing should be directed to

WiValley, Inc.

PO Box 1179

Keene, NH  03431